 Helping Hand Patient Financial Assistance Program
Need a helping hand?
Hmong
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From time to time, we all experience hardships, financial or otherwise,
and can use a helping hand. We are committed to providing high quality
medical services to our patients, and to making those services affordable
and available to everyone.
 Our Helping Hand Patient Financial Assistance
Program can offer you and your family a helping hand when you need it the
most. This program is provided for patients of Aurora hospitals and clinics.
Anyone who does not have health insurance qualifies for some level of
discount through this program, regardless of income. Here's how it works
Our patient financial counselors will identify a government program or an
Aurora program that matches your ability to pay and gives special
consideration to your unique situation. Once you receive information on how
to access those programs, you may be required to complete an application.
Our patient financial counselors will help you complete these forms.
You'll be asked to provide certain financial information that will help our
patient financial counselors determine how much you will pay for the medical
services you receive. We listen to our patients first and consider many
factors when determining the assistance that is most appropriate to meet
your unique needs.
 If you qualify for discounted medical services, Aurora
will work out a payment plan that is based on your ability to pay. We simply
ask that you honor this payment plan. Your income and family size are used to
determine your ability to pay. The amount of discount you receive towards
the balance of your medical bill will depend upon your adjusted income as
compared with the U.S. Department of Health & Human Services Poverty
Guidelines. In general, the larger your outstanding balance due for medical
services, the greater the discount. We also offer additional discounts if
you pay your share promptly, or if you have suffered catastrophic health
care bills (usually a bill higher than $25,000). We understand that there are limits to
the resources people can invest in health care. Working together, we will
find a way for you to receive a helping hand. For more information
We encourage you to speak with your receptionist or patient financial
counselor. Please call us toll free at 800-958-6202 Monday through Friday
from 7:30 a.m. to 6 p.m. Or click here to send us your question online. |
